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(956)800-9490

Property Owners
Golden Key Real Estate & Investments offers a wide range of real estate services tailored to meet your individual needs. Our team of professionals has over a decade of experience in property management and are committed to helping you achieve your investment goals.
We understand that your investment property is more than just a building; it's a legacy and a responsibility. That's why we treat your goals with the same care and attention as our own. Our fully integrated systems, results-driven approach, and dedication to excellent customer service will ensure that you and your investment are positioned for success

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How can I pay my rent?You can pay online through our Tenant Portal ($2.00 ACH payments and 3.5% for Debit/Credit payments). You also have the option to bring your payment into our main office during business hours with a money order or cashier check, or you can drop off your payment in our mail slot at any time with a money order or cashier check. Make sure to always put your name and full address on your money order or cashier check. We do not accept cash or personal checks as payment.
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What is considered an emergency repair?We place all emergency repairs as a priority, even after hours. In the event of an emergency repair that materially affects the physical health or safety of an ordinary tenant after hours, please call our office and press 2 to leave a detailed message with your name, address, and the emergency request or you may submit it through your tenant portal. We receive these notifications immediately, and a team member will reach out. Air conditioning is not considered an emergency repair, however, we aim to handle these requests with priority when they are requested through the tenant portal, even after hours.
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Where can I submit a question or concern?The tenant portal allows tenants to ask any questions and express concerns during business hours. Doing so via the tenant portal is the best way to get a response and to make sure your inquiry is received and not sent to spam.
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